This page is for the mobile game Sak Dak Lok (塞得落), developed by Liorx.
Only players who have signed in have an account and cloud data. If you have never signed in, we hold no data about you: uninstalling the game deletes the progress on your device.
Option 1: Delete it in the game (immediate)
- Open Sak Dak Lok and tap your avatar at the top left of the level map to open your Designer profile.
- Tap the cog at the top right to open Settings.
- Under Cloud save, tap Delete account below Sign out (it only appears when you are signed in).
- Read the notice and confirm. Your account and cloud data are deleted straight away and cannot be recovered.
Option 2: Ask by email
If you have uninstalled the game or cannot open it, you can ask us to delete your account by email:
- Email support@sakdaklok.com from the email address of the Google or Apple account you used to sign in to the game.
- Use the subject "Delete account" and, if you can, include your player number (shown under Cloud save in the game's Settings).
- Once we have verified that the request comes from the account holder, we will delete the account within 30 days and reply to confirm.
What is deleted
- Your account: the account identifier, email address, and the name and profile picture URL provided by Google or Apple;
- Your cloud save: all progress, including stars, achievements, badges, activity progress, hint count and character settings;
- Your player number: it is never allocated to anyone else;
- Your sign-in sessions: you are signed out on every device.
What is not deleted, or is kept for a short time
- Progress on your device: after the account is deleted, the progress on your device stays, and you can keep playing. To remove it too, uninstall the game or clear the game's data in your phone's system settings.
- Backups and technical logs: copies may remain in our service providers' routine backups and server logs. They are cleared automatically on their own short cycle and are not used for anything else in the meantime.
- Your Google or Apple account: it is not affected at all. You can remove Sak Dak Lok's access in your Google or Apple account settings.
- Data we must keep by law: if the law requires it, we keep only what is necessary, for only as long as required.
Signing in again afterwards
If you sign in again with the same Google or Apple account, a brand-new empty account with a new player number is created. The old cloud data cannot be recovered. If there is still progress on your device, it is uploaded to the new account.
Questions
For more about your data, see the Privacy Policy. If you have any questions, email support@sakdaklok.com.